How it works

A clear process, at your pace.

No guessing what happens after you reach out. Here is how a review can move forward.

01

Initial review

Tell us who sold you the system, what you were told, what you pay now, and how the experience has affected you.

02

Documentation

Share what you have: your solar agreement, utility bills, and messages with the installer or lender. You can begin without everything in hand.

03

Contract evaluation

Your documents are reviewed for possible contract issues, misleading representations, or other facts that may shape a strategy.

04

Processing

If your situation qualifies, the matter is coordinated with appropriate independent third-party service providers who handle the resolution process.

05

Resolution

The path and timeline depend on your agreement and circumstances. Many matters take 12 to 24 months, and no particular outcome is promised.

Your story is the starting point

You can begin before everything is in order.

Share what you have, then we can explain what else may help.

  • What the salesperson told you
  • Your solar agreement or financing details
  • Recent utility and solar bills
  • Messages with your installer or lender
  • The outcome you hope to understand
Solar agreement documents organised on a table
A clearer place to start

You do not have to figure this out alone.

Start a free review ↗